Quick facts

• R2,495 once-off (excl. VAT), paid in advance

• Up to 3 hours of remote technical work

• Done remotely, with a 7-day workmanship guarantee

• Office hours: Mon-Fri 9-5, Sat 9-1 (excl. public holidays)

The problem it solves

You’ve just started a business, bought a new computer, changed email provider or moved to Microsoft 365 or Google Workspace. Or your set-up has become a mess and you don’t know where to start. The goal here is a business that works, not just a few hours of someone’s time.

What we do

Get you set up

• Computer set-up and configuration, plus software installation

• Email set-up, and Microsoft 365 or Google Workspace set-up

• User and account set-up

• File and cloud storage set-up

• Printer or scanner set-up, where it can be done remotely

Get you moved

• Data migration help when you change computer or provider

Get you fixed and protected

• Remote troubleshooting of what’s not working

• Browser configuration and basic performance tuning

• Backup and security configuration, so you start on solid ground

• General technology advice along the way

How it works

1. Book: tell us what’s changing or what’s broken.

2. We get to work, remotely: setting up, migrating and fixing until the business is running.

3. You’re operational: everything is working, and you know how it’s set up.

What you walk away with

A business that is up and running. New computer, new email or new platform, set up properly and working together.

If it turns out to be bigger

The price covers up to 3 hours of remote work, aimed at getting you operational. If your job needs more, we tell you and quote the extra before continuing. Nothing is added without your written agreement.

Guarantee

7-day workmanship guarantee: if the specific problem we fixed comes back within 7 days because of an error in our work, we fix it at no charge. This doesn’t cover new or unrelated issues, third-party software faults, or changes made afterwards by you or someone else.

What next

Once you’re set up, keep it that way. Essential (R799/month) gives you 1 hour of support a month, a backup health check and a monthly check-in. Business (R1,449/month) adds priority support and proactive maintenance.