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🎄 QUICK HELP R495: 💻 ANY TECH PROBLEM BEFORE THE HOLIDAYS? FIXED PRICE, DONE REMOTELY.
Remote technology support and cybersecurity for solo-preneurs and small businesses — from quick help to a full monthly plan. Every price on this page is real, not a "contact us."
No lock-in contracts - 30-day confidence guarantee - POPIA-aware from day one
All prices apply during office hours (Mon-Fri 09:00-17:00 and Sat 09:00-13:00), excluding public holidays. After-hours work and work on public holidays carry an additional cost, confirmed with you before we start.
START HERE
Not ready to commit? Start with one session.
A 60-minute remote session with a real person, for whatever tech is giving you trouble right now. No subscription, no pressure. If something turns out to be bigger, we’ll tell you before it costs a cent more.
Bring your list: a slow laptop, an email that won’t sync, a printer that’s stopped cooperating. We’ll work through as much as we can in the hour, all at one fixed price.
Book your Quick Help session and we’ll take it from there.
R495 once-off
MONTHLY PLANS
One flat fee. Everything covered, nothing metered by the minute.
Priced per business, not per user — a solo-preneur with three devices pays one price, not three. Cancel any time after your first 30 days.
Devices: up to 3
Essential
R799/month
1 hr remote support / month
Troubleshooting & software setup
Email & cloud (M365 / Workspace) help
Password & account security guidance
Monthly backup & check-in, always on
Devices: up to 5
Business
R1,449/month
Everything in Essential, plus:
2 hrs remote support / month
Priority support & proactive maintenance
AI tools & productivity assistance
Vendor & software selection advice
Devices: up to 7
Secure
R2,899/month
Everything in Business, plus:
4 hrs remote support / month
Licensed antivirus/EDR & backup, managed for you
Proactive monitoring & quarterly security review
AI implementation assistance
Devices: up to 10
Partner
R4,399/month
Everything in Secure, plus:
6 hrs remote support / month
Highest priority & advanced security
Quarterly technology roadmap
Staff training & documentation
How your support hours work
Every plan includes monthly remote support hours for hands-on, requested work: troubleshooting, installs, set-up and ad-hoc help.
Some things never use your hours: monitoring, backup checks, scheduled reviews and your monthly check-in. We do those every month whether you use your hours or not.
Unused hours don’t roll over, because you’re paying for ongoing cover and a person to call, not a time bank. If a request runs a few minutes over, we won’t bill you for it. If you regularly need more, extra support is R420/hr on Essential and Business, R370/hr on Secure and R320/hr on Partner, and we’ll always agree it with you before we start.
ONCE-OFF PRODUCTS
A specific problem, a fixed price, no ongoing commitment.
For the business that has one clear job to get done — know if things are okay, get properly secured, fix a mess, or check where you stand on data protection.
Business Tech Health Check
R895 once-off · up to 2 devices / 1 user
Know what's wrong before it becomes a problem. A remote check-up of your computers, accounts, software and basic security, with a written report and a priority action list.
Business Security Setup
R1,695 once-off · 1 user / up to 3 devices
Secure your business before someone else gets access. MFA, password manager, device and email security, and a working backup — the essentials, done properly.
Business Rescue & Setup
R2,495 once-off · up to 3 hrs remote work
Get your technology working properly. New computer, new email provider, a move to Microsoft 365 — remote setup, migration and configuration until the business is operational.
POPIA Compliance Check
R1,295 once-off · 1 business, single site
Know where you stand under South Africa's data protection law. A plain-English gap report on how your business collects, stores and shares personal information.
Business AI Starter Setup
R1,195 once-off · 1 user · up to 3 devices · up to 2 hours remote
Start using AI properly, safely and on your real work.
• The right AI assistant chosen and set up for your business
• Privacy and account settings configured safely
• 3 ready-to-use prompts built around your daily tasks
• A live walkthrough so you can use it yourself
• A one-page AI safe-use guide for you and your team
DOESN'T FIT THE MOULD
Custom plans and one-off quotes.
Most businesses fit one of the plans above. If yours doesn't, here's how the rest gets handled.
Custom plans
More devices, more than one site, or a mix of services that doesn't match a standard tier — tell us what you actually need and we'll build a plan around it, priced the same transparent way.
Multi-site or multi-user setups
A different mix of hours, devices or security tooling
Growing past the Partner tier
Quotes for additional work
Bigger projects and anything outside a plan's included hours are quoted up front — you'll always know the number before anything starts.
Major installs, migrations or infrastructure projects
On-site support
Complex cybersecurity projects
Security incident response (breach, ransomware, recovery)
WHY THIS IS SAFE TO TRY
Two guarantees, both real.
30-Day Confidence Guarantee
New subscribers can cancel within their first 30 days for a full refund of that month's fee — no long explanation required.
Response Guarantee
If a support request isn't acknowledged within 1 business day (Essential) or 4 business hours (Business, Secure, Partner), your account is credited 10% automatically.
Still deciding? Start with Quick Help for R495.
No contract, no commitment. Just 60 minutes of real help.
For Immediate Service
Call +27 76 034 2438 or
Our experts get the job done right, wherever you're working from. We pride ourselves on fast, affordable and convenient technology support, advice and digital solutions.
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