HOW CAN WE HELP?
We are looking for experienced, certified and qualified part-time computer/IT technicians for work on a per job basis. Candidates must have good problem-solving abilities for the position.
Technicians will work remotely and the duties of a technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.
Technicians are expected to display good interpersonal and communication skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.
• Focus on your core skills
• Flexible scheduling
• Competitive compensation
• Advancement opportunities
• Grow your income
• Learn new skills
• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues.
• Upgrading the entire system to enable compatible software on all computers.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all departments and colleagues.
• Conducting daily backup operations.
• Managing technical documentation.
• Genuine enthusiasm for computer and network troubleshooting, installation and repair.
• Committed desire to help clients.
• Appropriate technical skills, experience and qualifications.
• Applicable certifications for your expertise.
• Excellent written and verbal communication skills.
• Good interpersonal & communication skills.
• Attention to detail.
• Good problem-solving skills & creativity.
• Professional demeanour & Reliability.
• Self - Starter, Punctuality and Appearance.
• Must have own equipment, tools & resources to do the work.
We provide a comprehensive range of remote tech support, advice & digital solutions to small business owners and private home users.